{"id":46349,"date":"2026-08-26T20:49:31","date_gmt":"2026-08-26T17:49:31","guid":{"rendered":"https:\/\/www.merceknet.com\/tr\/?p=46349"},"modified":"2026-08-26T20:49:31","modified_gmt":"2026-08-26T17:49:31","slug":"347-milyon-arac-sahibini-ilgilendiriyor-hasar-takibinde-yeni-donem-basliyor","status":"publish","type":"post","link":"https:\/\/www.merceknet.com\/tr\/2026\/08\/26\/347-milyon-arac-sahibini-ilgilendiriyor-hasar-takibinde-yeni-donem-basliyor\/","title":{"rendered":"34,7 milyon ara\u00e7 sahibini ilgilendiriyor: Hasar takibinde yeni d\u00f6nem ba\u015fl\u0131yor"},"content":{"rendered":"

T\u00fcrkiye\u2019de milyonlarca ara\u00e7 sahibinin trafik kazas\u0131 sonras\u0131nda kar\u015f\u0131la\u015ft\u0131\u011f\u0131 hasar s\u00fcrecinde \u00f6nemli bir de\u011fi\u015fiklik hayata ge\u00e7iriliyor.<\/p>\n

Sigortac\u0131l\u0131k ve \u00d6zel Emeklilik D\u00fczenleme ve Denetleme Kurumu\u2019nun (SEDDK) y\u00fcr\u00fctt\u00fc\u011f\u00fc denetim, d\u00fczenleme, uygulama ve teknoloji \u00e7al\u0131\u015fmalar\u0131ndan olu\u015fan eylem plan\u0131n\u0131n \u00f6nemli ad\u0131mlar\u0131ndan biri olan Alo 193 Ortak Hasar \u0130hbar Merkezi (OH\u0130M)<\/strong>, 1 Eyl\u00fcl 2026 tarihinde hizmet vermeye ba\u015flayacak.<\/p>\n

26 A\u011fustos itibar\u0131yla yeni uygulaman\u0131n ba\u015flamas\u0131na yaln\u0131zca 5 g\u00fcn kal\u0131rken sistem, trafikteki yakla\u015f\u0131k 34,7 milyon ara\u00e7 sahibini<\/strong> do\u011frudan ilgilendiriyor.<\/p>\n

Hasar ihbar\u0131 tek merkezden yap\u0131labilecek<\/h2>\n

Yeni sistemle birlikte vatanda\u015flar trafik kazalar\u0131n\u0131n ard\u0131ndan hasar ihbarlar\u0131n\u0131 Alo 193 \u00fczerinden tek bir merkeze<\/strong> iletebilecek.<\/p>\n

Ortak Hasar \u0130hbar Merkezi\u2019nin devreye al\u0131nmas\u0131yla kaza sonras\u0131 sigorta i\u015flemlerinin daha kolay ba\u015flat\u0131lmas\u0131, vatanda\u015flar\u0131n hangi kuruma veya ki\u015fiye ba\u015fvurmas\u0131 gerekti\u011fi konusunda ya\u015fad\u0131\u011f\u0131 belirsizli\u011fin azalt\u0131lmas\u0131 ve hasar s\u00fcrecinin daha d\u00fczenli y\u00fcr\u00fct\u00fclmesi ama\u00e7lan\u0131yor.<\/p>\n

Uygulaman\u0131n \u00f6zellikle trafik kazas\u0131n\u0131n hemen ard\u0131ndan ortaya \u00e7\u0131kan bilgi ve y\u00f6nlendirme karma\u015fas\u0131n\u0131 azaltmas\u0131 bekleniyor.<\/p>\n

\u201cHasar takip vek\u00e2leti\u201d \u00fczerinden \u00e7al\u0131\u015fan yap\u0131lara kar\u015f\u0131 \u00f6nlem<\/h2>\n

D\u00fczenlemenin arkas\u0131ndaki temel nedenlerden biri de trafik kazas\u0131 ge\u00e7iren vatanda\u015flar\u0131n bilgilerinin hukuka ayk\u0131r\u0131 y\u00f6ntemlerle elde edilmesiyle ba\u015flayan s\u00fcre\u00e7ler oldu.<\/p>\n

Baz\u0131 organize yap\u0131lar\u0131n kazazedelere ait bilgilere ula\u015ft\u0131ktan sonra \u00e7a\u011fr\u0131 merkezleri arac\u0131l\u0131\u011f\u0131yla vatanda\u015flar\u0131 s\u00fcrekli arad\u0131\u011f\u0131 ve kendilerine \u201chasar takip vek\u00e2leti\u201d verilmesi i\u00e7in bask\u0131 yapt\u0131\u011f\u0131<\/strong> belirtiliyor.<\/p>\n

Yeni sistemle birlikte vatanda\u015flar\u0131n hasar s\u00fcrecini do\u011frudan resmi ve merkezi bir kanal \u00fczerinden ba\u015flatabilmesi sayesinde bu t\u00fcr arac\u0131l\u0131k faaliyetlerinin etkisinin azalt\u0131lmas\u0131 hedefleniyor.<\/p>\n

B\u00f6ylece kaza ge\u00e7iren s\u00fcr\u00fcc\u00fcn\u00fcn hasar ihbar\u0131 i\u00e7in \u00fc\u00e7\u00fcnc\u00fc ki\u015filere ihtiya\u00e7 duymadan s\u00fcreci ba\u015flatabilmesinin \u00f6n\u00fc a\u00e7\u0131lacak.<\/p>\n

1 Eyl\u00fcl\u2019de yeni d\u00f6nem ba\u015fl\u0131yor<\/h2>\n

Alo 193 Ortak Hasar \u0130hbar Merkezi\u2019nin 1 Eyl\u00fcl 2026 tarihinde<\/strong> faaliyete ge\u00e7mesiyle trafik sigortas\u0131 kapsam\u0131ndaki hasar bildirimlerinde yeni bir d\u00f6nem ba\u015flayacak.<\/p>\n

Yeni uygulaman\u0131n temel hedefleri aras\u0131nda;<\/p>\n

    \n
  • Hasar ihbarlar\u0131n\u0131n tek noktadan al\u0131nmas\u0131,<\/li>\n
  • Vatanda\u015flar\u0131n do\u011fru kanala y\u00f6nlendirilmesi,<\/li>\n
  • Kaza sonras\u0131 i\u015flem s\u00fcresinin k\u0131salt\u0131lmas\u0131,<\/li>\n
  • Yetkisiz ve \u015f\u00fcpheli arac\u0131 yap\u0131lar\u0131n etkisinin azalt\u0131lmas\u0131,<\/li>\n
  • Hasar tazminat s\u00fcre\u00e7lerinin daha adil y\u00fcr\u00fct\u00fclmesi,<\/li>\n
  • Sigortal\u0131n\u0131n haklar\u0131n\u0131n korunmas\u0131<\/li>\n<\/ul>\n

    bulunuyor.<\/p>\n

    Hasar tazminat s\u00fcre\u00e7lerinde de iyile\u015ftirmeler yap\u0131ld\u0131<\/h2>\n

    SEDDK taraf\u0131ndan haz\u0131rlanan eylem plan\u0131 yaln\u0131zca Alo 193\u2019\u00fcn devreye al\u0131nmas\u0131ndan olu\u015fmuyor.<\/p>\n

    Plan \u00e7er\u00e7evesinde trafik kazas\u0131n\u0131n ard\u0131ndan ba\u015flayan hasar ve tazminat s\u00fcre\u00e7lerinin daha h\u0131zl\u0131 ve adil bi\u00e7imde sonu\u00e7land\u0131r\u0131lmas\u0131<\/strong> amac\u0131yla \u00e7e\u015fitli iyile\u015ftirmeler de hayata ge\u00e7irildi.<\/p>\n

    \u00d6zellikle kazadan hemen sonra vatanda\u015f\u0131n do\u011fru bilgiye ula\u015fabilmesi, hasar kayd\u0131n\u0131n h\u0131zl\u0131 bi\u00e7imde olu\u015fturulmas\u0131 ve sigorta \u015firketleriyle y\u00fcr\u00fct\u00fclen s\u00fcrecin daha sa\u011fl\u0131kl\u0131 ilerlemesi hedefleniyor.<\/p>\n

    SEDDK ile sigorta \u015firketleri bir araya geldi<\/h2>\n

    Alo 193 uygulamas\u0131n\u0131n ba\u015flamas\u0131ndan k\u0131sa s\u00fcre \u00f6nce SEDDK ile trafik sigortas\u0131 poli\u00e7esi d\u00fczenleyen sigorta \u015firketlerinin temsilcileri de bir araya geldi.<\/p>\n

    Ger\u00e7ekle\u015ftirilen de\u011ferlendirme toplant\u0131s\u0131nda eylem plan\u0131 kapsam\u0131nda bug\u00fcne kadar at\u0131lan ad\u0131mlar\u0131n sonu\u00e7lar\u0131 ele al\u0131nd\u0131.<\/p>\n

    Toplant\u0131da ayr\u0131ca 1 Eyl\u00fcl\u2019den sonra uygulanacak yeni sistem, ortaya \u00e7\u0131kabilecek ihtiya\u00e7lar ve \u00f6n\u00fcm\u00fczdeki d\u00f6nemde al\u0131nabilecek ilave tedbirler de de\u011ferlendirildi.<\/p>\n

    Ara\u00e7 sahipleri a\u00e7\u0131s\u0131ndan ne de\u011fi\u015fecek?<\/h2>\n

    Yeni sistemin en \u00f6nemli farklar\u0131ndan biri, kaza sonras\u0131nda vatanda\u015f\u0131n hasar ihbar\u0131n\u0131 do\u011frudan merkezi bir yap\u0131 \u00fczerinden ger\u00e7ekle\u015ftirebilmesi olacak.<\/p>\n\n\n\n\n\n\n\n\n\n\n\n
    Ba\u015fl\u0131k<\/th>\nYeni uygulama<\/th>\n<\/tr>\n
    Ba\u015flang\u0131\u00e7 tarihi<\/td>\n1 Eyl\u00fcl 2026<\/td>\n<\/tr>\n
    Sistem<\/td>\nAlo 193 Ortak Hasar \u0130hbar Merkezi<\/td>\n<\/tr>\n
    Kapsam<\/td>\nTrafik kazalar\u0131 sonras\u0131 hasar ihbarlar\u0131<\/td>\n<\/tr>\n
    \u0130lgilendirdi\u011fi ara\u00e7 say\u0131s\u0131<\/td>\nYakla\u015f\u0131k 34,7 milyon<\/td>\n<\/tr>\n
    Temel ama\u00e7<\/td>\nHasar ihbarlar\u0131n\u0131 tek merkezde toplamak<\/td>\n<\/tr>\n
    Hedef<\/td>\nH\u0131zl\u0131, g\u00fcvenli ve adil hasar s\u00fcreci<\/td>\n<\/tr>\n
    M\u00fccadele edilen sorun<\/td>\nYetkisiz hasar takip ve vek\u00e2let bask\u0131s\u0131<\/td>\n<\/tr>\n
    D\u00fczenleyici kurum<\/td>\nSEDDK<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    Kazazede bilgilerine y\u00f6nelik usuls\u00fczl\u00fc\u011fe kar\u015f\u0131 m\u00fccadele<\/h2>\n

    Sistemin \u00f6nemli hedeflerinden biri de trafik kazas\u0131 ge\u00e7iren vatanda\u015flara ait ki\u015fisel ve hasar bilgilerinin yetkisiz ki\u015filerin eline ge\u00e7mesinin ard\u0131ndan ba\u015flayan ticari y\u00f6nlendirmelerin \u00f6n\u00fcne ge\u00e7mek.<\/p>\n

    Kaza sonras\u0131nda vatanda\u015flar\u0131n telefonla aranarak belirli ki\u015fi veya kurulu\u015flara vek\u00e2let vermeye y\u00f6nlendirilmesi, sigorta sekt\u00f6r\u00fcnde uzun s\u00fcredir tart\u0131\u015f\u0131lan sorunlar aras\u0131nda bulunuyor.<\/p>\n

    SEDDK\u2019n\u0131n geli\u015ftirdi\u011fi merkezi sistemin, vatanda\u015f\u0131n hasar s\u00fcrecinin ba\u015flang\u0131c\u0131nda resmi bir kanala eri\u015fmesini sa\u011flayarak bu alan\u0131 daha g\u00fcvenli hale getirmesi ama\u00e7lan\u0131yor.<\/p>\n

    Vatanda\u015f\u0131n do\u011frudan ba\u015fvuru imk\u00e2n\u0131 g\u00fc\u00e7lenecek<\/h2>\n

    Alo 193 sisteminin faaliyete ba\u015flamas\u0131yla \u00f6zellikle kazan\u0131n hemen ard\u0131ndan \u201cne yapmal\u0131y\u0131m, nereye ba\u015fvurmal\u0131y\u0131m?\u201d sorular\u0131n\u0131n daha h\u0131zl\u0131 kar\u015f\u0131l\u0131k bulmas\u0131 bekleniyor.<\/p>\n

    Vatanda\u015f\u0131n hasar ihbar\u0131 i\u00e7in do\u011frudan tek numaraya ula\u015fabilmesi, arac\u0131 ki\u015fi veya kurulu\u015flara duyulan ihtiyac\u0131n da \u00f6nemli \u00f6l\u00e7\u00fcde azalmas\u0131n\u0131 sa\u011flayabilecek.<\/p>\n

    Yeni modelin uygulamadaki ba\u015far\u0131s\u0131 ise hasar bildirimlerinin ne kadar h\u0131zl\u0131 i\u015flendi\u011fi, sigorta \u015firketleriyle veri ak\u0131\u015f\u0131n\u0131n nas\u0131l sa\u011fland\u0131\u011f\u0131 ve vatanda\u015flar\u0131n i\u015flemlerinin ne kadar s\u00fcrede sonu\u00e7land\u0131r\u0131ld\u0131\u011f\u0131yla yak\u0131ndan takip edilecek.<\/p>\n

    Ara\u00e7 sahipleri i\u00e7in 1 Eyl\u00fcl kritik tarih<\/h2>\n

    Trafikte bulunan milyonlarca arac\u0131n sahibini ilgilendiren sistem 1 Eyl\u00fcl 2026 itibar\u0131yla devreye girecek.<\/strong><\/p>\n

    SEDDK\u2019n\u0131n eylem plan\u0131n\u0131n \u00f6nemli par\u00e7alar\u0131ndan biri olan Alo 193 Ortak Hasar \u0130hbar Merkezi ile trafik kazas\u0131 sonras\u0131nda hasar bildiriminin daha g\u00fcvenli ve merkezi \u015fekilde yap\u0131lmas\u0131 ama\u00e7lan\u0131yor.<\/p>\n

    Yeni sistem ayn\u0131 zamanda kazazedelere ula\u015f\u0131p hasar takibi i\u00e7in vek\u00e2let almaya \u00e7al\u0131\u015fan organize ve yetkisiz yap\u0131lar\u0131n hareket alan\u0131n\u0131n daralt\u0131lmas\u0131 a\u00e7\u0131s\u0131ndan da \u00f6nemli bir ad\u0131m olarak de\u011ferlendiriliyor.<\/p>\n

    B\u00f6ylece ara\u00e7 sahipleri a\u00e7\u0131s\u0131ndan trafik kazas\u0131n\u0131n ard\u0131ndan ba\u015flayan sigorta ve hasar s\u00fcrecinde tek merkez, daha do\u011frudan ileti\u015fim ve daha kontroll\u00fc bir i\u015flem d\u00f6nemi<\/strong> ba\u015flayacak.<\/p>\n","protected":false},"excerpt":{"rendered":"

    T\u00fcrkiye\u2019de trafikte bulunan 34,7 milyon arac\u0131n sahibini yak\u0131ndan ilgilendiren yeni uygulama i\u00e7in geri say\u0131m ba\u015flad\u0131. Trafik kazalar\u0131n\u0131n ard\u0131ndan vatanda\u015flar\u0131n hasar ihbarlar\u0131n\u0131 tek merkez \u00fczerinden yapabilmesini sa\u011flayacak Alo 193 Ortak Hasar \u0130hbar Merkezi, 1 Eyl\u00fcl 2026\u2019da faaliyete ge\u00e7ecek. D\u00fczenlemeyle birlikte kaza sonras\u0131nda vatanda\u015flara ula\u015f\u0131p \u201chasar takip vek\u00e2leti\u201d almaya \u00e7al\u0131\u015fan yap\u0131lar\u0131n \u00f6n\u00fcne ge\u00e7ilmesi ve hasar s\u00fcre\u00e7lerinin daha h\u0131zl\u0131, g\u00fcvenli ve \u015feffaf y\u00fcr\u00fct\u00fclmesi hedefleniyor.<\/p>\n","protected":false},"author":2,"featured_media":46350,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,15048],"tags":[15049,1755,11964],"class_list":["post-46349","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ekonomi","category-haber","tag-alo193","tag-hasartespiti","tag-sigorta"],"yoast_head":"\n34,7 milyon ara\u00e7 sahibini ilgilendiriyor: Hasar takibinde yeni d\u00f6nem ba\u015fl\u0131yor - Merceknet Haber<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.merceknet.com\/tr\/2026\/08\/26\/347-milyon-arac-sahibini-ilgilendiriyor-hasar-takibinde-yeni-donem-basliyor\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"34,7 milyon ara\u00e7 sahibini ilgilendiriyor: Hasar takibinde yeni d\u00f6nem ba\u015fl\u0131yor - Merceknet Haber\" \/>\n<meta property=\"og:description\" content=\"T\u00fcrkiye\u2019de trafikte bulunan 34,7 milyon arac\u0131n sahibini yak\u0131ndan ilgilendiren yeni uygulama i\u00e7in geri say\u0131m ba\u015flad\u0131. 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