{"id":18676,"date":"2026-04-13T15:36:51","date_gmt":"2026-04-13T12:36:51","guid":{"rendered":"https:\/\/www.merceknet.com\/tr\/?p=18676"},"modified":"2026-04-13T15:36:51","modified_gmt":"2026-04-13T12:36:51","slug":"5gye-geciste-sikayet-patlamasi-ilk-10-gunde-yuzde-42-artis","status":"publish","type":"post","link":"https:\/\/www.merceknet.com\/tr\/2026\/04\/13\/5gye-geciste-sikayet-patlamasi-ilk-10-gunde-yuzde-42-artis\/","title":{"rendered":"5G\u2019ye ge\u00e7i\u015fte \u015fikayet patlamas\u0131: \u0130lk 10 g\u00fcnde y\u00fczde 42 art\u0131\u015f"},"content":{"rendered":"<p data-start=\"291\" data-end=\"556\">T\u00fcrkiye\u2019de 5G teknolojisinin kullan\u0131ma sunulmas\u0131yla birlikte GSM operat\u00f6rlerine y\u00f6nelik \u015fikayetlerde \u00f6nemli bir y\u00fckseli\u015f g\u00f6zlendi. \u00c7\u00f6z\u00fcm platformu \u015eikayetvar\u2019\u0131n verilerine g\u00f6re, 1-10 Nisan tarihleri aras\u0131nda operat\u00f6rlere iletilen \u015fikayetler y\u00fczde 42 art\u0131\u015f g\u00f6sterdi.<\/p>\n<p data-start=\"558\" data-end=\"887\">Verilere g\u00f6re 1 Nisan\u2019da yakla\u015f\u0131k 2 bin 400 seviyesinde olan ba\u015fvurular, 10 Nisan itibar\u0131yla 3 bin 402\u2019ye y\u00fckseldi. Art\u0131\u015f\u0131n yaln\u0131zca k\u0131sa vadeyle s\u0131n\u0131rl\u0131 olmad\u0131\u011f\u0131 da dikkat \u00e7ekti. 2025\u2019in ilk d\u00f6rt ay\u0131 ile 2026\u2019n\u0131n ayn\u0131 d\u00f6nemi kar\u015f\u0131la\u015ft\u0131r\u0131ld\u0131\u011f\u0131nda toplam \u015fikayet say\u0131s\u0131 35 bin 536\u2019dan 38 bin 536\u2019ya \u00e7\u0131karak y\u00fczde 8 art\u0131\u015f kaydetti.<\/p>\n<p data-start=\"889\" data-end=\"923\"><strong data-start=\"889\" data-end=\"923\">En \u00e7ok \u015fikayet edilen sorunlar<\/strong><\/p>\n<p data-start=\"925\" data-end=\"1145\">Kullan\u0131c\u0131lar\u0131n en \u00e7ok dile getirdi\u011fi sorunlar\u0131n ba\u015f\u0131nda \u015febeke \u00e7ekim problemleri geliyor. 5G aktif g\u00f6r\u00fcnmesine ra\u011fmen bir\u00e7ok b\u00f6lgede sinyalin zay\u0131f oldu\u011fu, \u00f6zellikle kapal\u0131 alanlarda ba\u011flant\u0131n\u0131n kesildi\u011fi ifade ediliyor.<\/p>\n<p data-start=\"1147\" data-end=\"1346\">Bir di\u011fer \u00f6nemli \u015fikayet ise h\u0131z konusu. 5G\u2019nin y\u00fcksek h\u0131z beklentisine ra\u011fmen kullan\u0131c\u0131lar \u00e7o\u011fu zaman d\u00fc\u015f\u00fck h\u0131zlarla kar\u015f\u0131la\u015ft\u0131klar\u0131n\u0131, hatta baz\u0131 durumlarda 4.5G\u2019nin daha h\u0131zl\u0131 oldu\u011funu belirtiyor.<\/p>\n<p data-start=\"1348\" data-end=\"1539\">Ba\u011flant\u0131 karars\u0131zl\u0131\u011f\u0131 da \u00f6ne \u00e7\u0131kan sorunlar aras\u0131nda. Telefonlar\u0131n s\u00fcrekli 5G ile 4G aras\u0131nda ge\u00e7i\u015f yapmas\u0131, ani kopmalar ve stabil olmayan ba\u011flant\u0131lar kullan\u0131c\u0131 deneyimini olumsuz etkiliyor.<\/p>\n<p data-start=\"1541\" data-end=\"1724\">Kampanya ve hediye internet paketlerinde ya\u015fanan aksakl\u0131klar da dikkat \u00e7ekiyor. Kullan\u0131c\u0131lar, vaat edilen internet paketlerinin tan\u0131mlanmad\u0131\u011f\u0131n\u0131 ya da yanl\u0131\u015f i\u015flendi\u011fini ifade ediyor.<\/p>\n<p data-start=\"1726\" data-end=\"1928\">Cihaz uyumlulu\u011fu sorunlar\u0131 da \u015fikayetler aras\u0131nda yer al\u0131yor. 5G destekli telefon kullanan baz\u0131 kullan\u0131c\u0131lar, cihazlar\u0131n\u0131n sistemde uyumsuz g\u00f6r\u00fcnmesi nedeniyle hizmetten yararlanamad\u0131klar\u0131n\u0131 belirtiyor.<\/p>\n<p data-start=\"1930\" data-end=\"2096\">Ayr\u0131ca altyap\u0131 ile reklamlar aras\u0131ndaki uyumsuzluk da tepki \u00e7ekiyor. Baz\u0131 b\u00f6lgelerde \u201c5G var\u201d denilmesine ra\u011fmen hizmet al\u0131namamas\u0131 kullan\u0131c\u0131 memnuniyetini d\u00fc\u015f\u00fcr\u00fcyor.<\/p>\n<p data-start=\"2098\" data-end=\"2348\">M\u00fc\u015fteri hizmetlerinin yetersiz bulunmas\u0131 ve \u00e7\u00f6z\u00fcm s\u00fcre\u00e7lerinin yava\u015f ilerlemesi de s\u0131k\u00e7a dile getirilen \u015fikayetler aras\u0131nda yer al\u0131yor. Bunun yan\u0131nda taahh\u00fct iptallerinde y\u00fcksek cayma bedelleri de kullan\u0131c\u0131lar\u0131n operat\u00f6r de\u011fi\u015ftirmesini zorla\u015ft\u0131r\u0131yor.<\/p>\n<p data-start=\"2350\" data-end=\"2376\"><strong data-start=\"2350\" data-end=\"2376\">Ge\u00e7i\u015f s\u00fcrecinin etkisi<\/strong><\/p>\n<p data-start=\"2378\" data-end=\"2703\">Uzmanlar, yeni nesil mobil teknolojilere ge\u00e7i\u015f d\u00f6nemlerinde benzer sorunlar\u0131n ya\u015fanmas\u0131n\u0131n ola\u011fan oldu\u011funu belirtiyor. 5G altyap\u0131s\u0131n\u0131n hen\u00fcz t\u00fcm b\u00f6lgelerde yayg\u0131nla\u015fmam\u0131\u015f olmas\u0131, mevcut sistemlerin b\u00fcy\u00fck \u00f6l\u00e7\u00fcde 4.5G altyap\u0131s\u0131 \u00fczerinde \u00e7al\u0131\u015fmas\u0131 ve cihaz\u2013\u015febeke uyumsuzluklar\u0131 bu s\u00fcrecin temel nedenleri aras\u0131nda g\u00f6steriliyor.<\/p>\n<p data-start=\"2705\" data-end=\"2902\">Kullan\u0131c\u0131lardan gelen baz\u0131 \u015fikayetlerde, 5G\u2019ye ge\u00e7i\u015f sonras\u0131 internet kalitesinin d\u00fc\u015ft\u00fc\u011f\u00fc, ba\u011flant\u0131n\u0131n s\u0131k s\u0131k koptu\u011fu ve m\u00fc\u015fteri hizmetlerinden yeterli \u00e7\u00f6z\u00fcm al\u0131namad\u0131\u011f\u0131 y\u00f6n\u00fcnde ifadeler yer ald\u0131.<\/p>\n<p data-start=\"2904\" data-end=\"3044\">Uzmanlara g\u00f6re altyap\u0131n\u0131n g\u00fc\u00e7lendirilmesi ve sistemlerin tam uyumlu hale gelmesiyle birlikte ya\u015fanan sorunlar\u0131n zamanla azalmas\u0131 bekleniyor.<\/p>\n<p data-start=\"3046\" data-end=\"3129\" data-is-last-node=\"\" data-is-only-node=\"\">\n","protected":false},"excerpt":{"rendered":"<p>5G teknolojisinin devreye al\u0131nmas\u0131n\u0131n ard\u0131ndan GSM operat\u00f6rlerine y\u00f6nelik \u015fikayetlerde dikkat \u00e7ekici bir art\u0131\u015f ya\u015fand\u0131. Kullan\u0131c\u0131lar \u00f6zellikle \u00e7ekim ve h\u0131z sorunlar\u0131ndan yak\u0131n\u0131yor.<\/p>\n","protected":false},"author":6,"featured_media":18677,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[3339,6668,6669],"class_list":["post-18676","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-teknoloji","tag-5g","tag-gsm","tag-internet"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>5G\u2019ye ge\u00e7i\u015fte \u015fikayet patlamas\u0131: \u0130lk 10 g\u00fcnde y\u00fczde 42 art\u0131\u015f - Merceknet Haber<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.merceknet.com\/tr\/2026\/04\/13\/5gye-geciste-sikayet-patlamasi-ilk-10-gunde-yuzde-42-artis\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5G\u2019ye ge\u00e7i\u015fte \u015fikayet patlamas\u0131: \u0130lk 10 g\u00fcnde y\u00fczde 42 art\u0131\u015f - Merceknet Haber\" \/>\n<meta property=\"og:description\" content=\"5G teknolojisinin devreye al\u0131nmas\u0131n\u0131n ard\u0131ndan GSM operat\u00f6rlerine y\u00f6nelik \u015fikayetlerde dikkat \u00e7ekici bir art\u0131\u015f ya\u015fand\u0131. 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